Receptionist

Job Description:

We are seeking friendly, professional Front of House Staff to join our team. This role involves providing exceptional patient care and ensuring a welcoming environment for visitors and clients. The ideal candidate will possess excellent communication skills, organisational abilities, and a compassionate attitude. This position offers an opportunity to work in a dynamic setting, contributing positively to the overall experience of our clients and patients.

Duties

• Greet visitors and patients in a courteous and professional manner
• Manage appointment bookings and patient check-ins efficiently
• Answer phone calls promptly and direct enquiries appropriately
• Maintain accurate records using IT systems and ensure confidentiality
• Assist with administrative tasks such as filing, data entry, and organising schedules
• Provide information about services offered and support patients with their needs
• Collaborate with nursing staff and other healthcare professionals to ensure smooth operations
• Ensure the reception area is tidy, welcoming, and well-stocked with necessary materials

Qualifications

• Prior experience in patient care or healthcare settings
• Proficiency in English, with excellent verbal and written communication skills
• Basic IT skills, including familiarity with scheduling software and data entry programmes
• Strong organisational skills to manage multiple tasks efficiently
• Patience, empathy, and a caring attitude towards patients and visitors
• Good organisational skills to prioritise duties effectively
• Ability to work well within a team environment and adapt to changing priorities

This role is ideal for individuals passionate about providing high-quality patient care in a professional setting. Candidates should demonstrate excellent interpersonal skills, organisational ability, and a commitment to maintaining a welcoming atmosphere for all visitors.

Job Types: Full-time, Permanent

Work Location: 359 Watling St, Radlett WD7 7LB

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